As ‘Your Local Health Authority’ and the largest community pharmacy provider in the UK, Lloydspharmacy takes its corporate social responsibility role very seriously and is committed to achieving the aims and objectives of the Disability Discrimination Act 1995 (DDA) by providing an inclusive environment for all of our customers and members of staff.

We aim to offer excellent customer service to all of our customers at all Lloydspharmacies and to remove any physical barriers to our goods and services by carrying out physical alterations to our premises, wherever this is possible.

Specifically we have provided;

Customer care kits - including easy grip pens, magnifiers and signature templates.

Information leaflet – Customer Service for Disabled People

Induction Loops – Fixed & Portable

At some pharmacies we have provided individual access solutions including, internal and external access ramps, portable ramps & customer call bells, platform lifts, automatic doors and power- assisted door openers.

Direct Enquiries

We also have a partnership with Direct Enquiries who provide a useful search engine that provides information on individual Lloydspharmacies, access into them and the services & facilities that each one provides.

All of our customers can find out what facilities are available to them by location, area or service. To search for one of our pharmacies visit: 

Direct Enquiries